Case-study: Capabilities: Career Framework supporting transformational change
Context: The company had many functional training programs which led to vertical careers and a splintering of organisational investment in its people. The capabilities were outdated and did not cover rapidly evolving competencies such as CRM, Precision Marketing, Digital and eCommerce.
RESULTS
DIGITALISED PROGRAM WITH TRANSPARENCY ON COMPETENCY PROGRESS AT INDIVIDUAL, TEAM, MARKET LEVEL TO TRACK PROGRESS CLEAR PATHWAYS TO FUNCTIONAL OR LEADERSHIP ROLES CASCADED TO ALL EMPLOYEES
+10% EMPLOYEE ENGAGEMENT
-40% TURNOVER
ACTIONS
External benchmarking on emerging capability gaps.
Identification of future focused capabilities.
Inputs received from various markets and functions for relevance.
Commercial Career Framework developed and released.
Suite of leading external trainings provided to support.